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“Excellent Air India”
Review of Air India


Reviewed August 16, 2017

The flight leaves Delhi at 19:00 hrs and reaches Mumbai at around 21:15 hrs. However, our flight on 10 August 2017 was late by 30 minutes and departed at 19:30 PM and it reached Mumbai at 21:30 pm. The aircraft seems to be an old one and our seats being 5A, B and C, it was very noisy. The staff was good and the dinner was good too. Over all, it was a nice experience. I would always recommend Air India for domestic travel for reasons that in Delhi it has access by Metro, second, it goes by Terminal-3, which is one of the best in the world, third, it goes to Mumbai Terminal-2, which is again one of the best in the world. The negative point is that at both the terminals, you have to walk a lot.

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    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank pratnaparkhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 14, 2017

The aircraft was neat and clean. The leg space is good. Staff at check in is very courteous. Cabin staff is very friendly. Flights reached well in time and baggage collection was very fast Food served is OK and can be improved

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    • Food and Beverage
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    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank sknraina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017

The Chennai flight was so delayed that we lost our 6 hours of Itenary cost. We were travelling from Chennai to Port blair. The flight was at 5.55AM. but, due to technical error the flight was changed to 11AM. I.e 6 hours delay.

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    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank hemanth s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2017

We had a great experience flying on Air India, for a Paris - Bangkok journey. All the check-in were well organized, on flight staff was friendly, meals were good, and there was more space for the legs than with other companies. Even the return trip with only 1h to change planes in Delhi was perfectly handled. I would travel with Air India again, it's great value for money.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank MBrthlt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2017

I did a big mistake to flew with Air India because I did not have any other choice. Air hostesses were there to gossip only. They never served a cup of water to anyone. All the toilets and floor were messy. When I asked them, their replied was we can't stop passengers by doing it, I was like at least you could pick up that mess. They don't care even if you turn on service light to call them, they never came up. There is long list to write... In short, if you have other choice, don't fly with them.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jaiswalnayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.