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“Planes need overhaul”
Review of Air France


Reviewed 4 weeks ago

Been flying Air France business to Paris for years. The A380 needs an overhaul. The staff has also gone down hill. They no longer love there jobs. Still better than United.
Take the seats first row on 777 and first room on A380 but on left side away from bathroom. The passengers have also changed. they know throw things on floor and obviously have not flown business class before, they brought on food from lounge because they thought they would be no food. The low sodium meals are great for those of us who have high blood pressure.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Brellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 - 218 of 27,064 reviews

Reviewed 4 weeks ago

We have flown with SAA, BA, Virgin Atlantic, KLM, Lufthansa, Emirates, Qatar and have to say that Air France and KLM (affiliated) were the airline I would not choose to fly with again. Our onward flight to Dublin with KLM was with a small budget airline and the return from Dublin with Air France was a low budget airline. No refreshments given - you had to pay. When you have paid for an international flight, I expect to get food and drink supplied as all the other main airlines do.

Date of travel: June 2018
Thank Linda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

First time using Air France Paris/ Barcelona. The service is first class even with the connecting flights out classes domestic flights by a mile. Could use more time with connecting flights. With TSA, Border Police in between flights cuts into time to find gate. Other than that no complaints.

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
Thank SilverSurfer5282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We flew Air France both going to Europe and returning to DFW. Flight over, very nice, no problems.
On the return our flight ( flt number 0146 – May 10, 2019) leaving Paris started boarding at 9:15 AM . We arrived at the gate at 9 AM .

We got on the plane, took off around 10:30 and received a meal shortly afterwards.
We disembarked at 9 PM (Paris time, Dallas time was 2 PM) .
During that 12 hours we had no meal other than that first meal. I, and several other people I heard, asked about food, and we were repeatedly told that we would be fed later. We finally got a snack consisting of a piece of corn bread, and a small bottle of liquid yogurt around 19:00 (Paris time)

Well, that’s it. I just think (and many others on the flight also thought) if they are going to keep us captive in a metal tube for 12 hours then need to feed us more than once.
I hope I don’t have to bear that kind of situation again.

Date of travel: April 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Venture668351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

Customer services is zero. They don't know what they say.
They keep repeating like a parrot.
Never to book with them again

Date of travel: May 2019
Thank Ska8er474999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.