It is really difficult when you are tired, arrive at the airport and find a flight attendant who can not interpret what is written on the flight ticket. She wanted to charge me for extra pounds I had already allowed! I told her: "As you can read I have the allowance for 32 pounds per baggage, but if you want to charge me, go ahead.I will analyze this decision in court , but I'm sure everyone will be able to understand that I'm absolutely right! "So after 40 minutes, she changed her mind. Unnecessary for both of us. I hope life treats her better, and she can learn to do the same to others.