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“Air China review”
Review of Air China


Reviewed August 17, 2017

This airline is the most economical cut cost airline. Their seats are uncomfortable, and the food service extremely plain. Most of the TVs did not work and could not be fixed. The staff try to be friendly but not very much - they overbook and are never on time. They book flights that get bumped and cannot possibly be connected. I would never fly them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
3  Thank MenifeeHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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926 - 930 of 3,611 reviews

Reviewed August 16, 2017 via mobile

Airchina flight
Checkin is always easy wait for bags to pass inspection

Security then immigration

Gate 102 or there about

Flight is always busy
Seats don't seem that different than economy class this is Seoul to Beijing Route

Will see what the next part of the journey is like from Beijing to London, feels like the seats are getting smaller ‍♂️

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
1  Thank Hira H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2017

Flight left on time. Service waqs great, however entertainment system needs upgrade. Good connection in Beijin, nice club as well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank amnons961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2017

Well the story of this disaster takes a full ten minutes to tell. So I leave it to your imaginations to fill it in any way you want. Once you're in the air there is no problem, it's getting in the air because of cancellations, delayed flights, missing connections, the insanity of getting baggage back and rebooking over and over.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
5  Thank lanmouland11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2017 via mobile

If you are planning to flight on Asia, choose an other company. Don't fly with Air China. Flight always delayed with no time delayed. Missing all our connection. They had to find other flight for us. Flying as a couple, they book us on two different flight. Rude, not smiling and minimum helpful staff.
I will never ever flight again with them. Don't mind paying more for better services!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
5  Thank Kidkodak10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.