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“A pleasant flight to Moscow”
Review of Aeroflot


Reviewed May 18, 2019 via mobile

This was our first time flying Aeroflot. Although it was a rather full Boeing 777 the flight was pleasant and comfortable, the in-flight service efficient, and the staff professional. A good experience!

Date of travel: May 2019
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
Thank tzvid2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 - 141 of 12,894 reviews

Reviewed May 18, 2019 via mobile

Aircraft 777
Ground crew at both airports very helpful
Air crew and onboard friendly and helpful
Food good
Entertainment good
Good way to arrive

Date of travel: September 2018
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
Thank chillo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2019 via mobile

Good airline of East Europe.
Possible to find sane prices.
Friendly flight attendants.

More attention should be to the cleanliness of the cabin and the diet.

Date of travel: May 2019
Thank Dmitry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aeroflot95, Public Relations Manager at Aeroflot, responded to this reviewResponded May 20, 2019

Dear Dmitry L, many thanks for your review. We appreciate your high appraisal of Aeroflot service. We'll continue on track to overall service improvement. Your remarks in particular are instrumental in this process helping with the right focus. Looking forward to seeing you on Aeroflot flight in the nearest future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2019 via mobile

Flight was fine but getting a reservation on-line was an extremely frustrating. Would really appreciate a simple system for us North Americans!

Date of travel: May 2019
Thank Kathy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2019

We travelled from. Madrid to Moscow and everything worked well: departed and arrived on time, out luggage was delivered without any harm although after a long waiting time, the meal was ok, but even though they serve free wine, what surprised us is that they sell the beer and it is quite pricey

Date of travel: May 2019
Thank Luis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.