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“An ordinary flight ”
Review of Aegean Airlines


Reviewed October 6, 2017 via mobile

Just an ordinary flight nothing to highlight. Seats not very comfortable for a business class seat. They left on time landed on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
Thank ZachariahN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 6, 2017

Once again the usual delays for the specific destination.
Scheduled departure from Larnaca Airport 21:00
Boarding completed 21.30 (as usual for flights departing Cyprus)

Scheduled arrival (Athens International Airport) at 22:45
Landing (AIA) at 23.10

Aircraft parked at Parking area, away from terminal (aprons) so we had to use the good old buses (common practice for Aegean night flights).
Airport arrival gate (at airport main building) reached at 23.30

My deepest sympathy to all the unfortunate passengers that they had a connection flight!!

So, when Aegean states that "Being on time is one of our top priorities" it sounds at least funny for the passengers that are frequently traveling to or from Cyprus.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank victor K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AegeanAirlines A, Customer Relations Department at Aegean Airlines, responded to this reviewResponded October 9, 2017

We have read your comments and we feel sorry that your recent experience did not meet our usual standards. In relation to your remark for the airport parking area and use of bus, we would like to note that is a matter beyond of our control which is arranged according to the Airport's traffic. We assure you that our aim is to always depart on time, however, several factors, which could well be out of our control may cause flight delays. In case you would wish for more specific details regarding your flight, you may submit your request at https://aegeanairlines.custhelp.com/. We appreciate your feedback and all your comments and would be happy to welcome you on board again soon and revert your flight experience to a positive one!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2017

From the moment you step on the plane you can feel the difference to other low-cost airlines. The staff are helpful and always willing to make sure your flight is top notch.

1  Thank Elias E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2017

good service, punctual, clean plans, Staff courteous and polite.
generally low priced
Many destinations within Greece, many destinations in Europe and beyond.
Accompanying services (car, hotels, etc.) at cheap prices
excellent self check in, seat assignment and boarding procedure

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank nmenkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2017

The flight was quite full.Cabin crew served the hot pasta to the passengers.That was the best pasta I had ever got in the cabin.The pasta was so tasty.As you know,that was a short haul flight.All the cabin crew were hardworking.The seats were comfortable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank lisaselencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.