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“Excellent Crew and Service”
Review of Bamboo Airways


Reviewed January 20, 2020

comfortable airplane with very friendly staff. All Stewards were absolutely welcoming and although it was only a 1h10m flight, there was a small breakfast and water included. Flight was in time and the luggage arrived undamaged. Totally recommend this airline.

Date of travel: January 2020
Thank Quastiat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 17 of 116 reviews

Reviewed January 18, 2020

Good flight for service and comfort. Staff super professional and kind. Food very Vietnamese so as a westerner i couldn't stomach it. But overall highly recommend and good prices!

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank nancyc99889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2020

Im frequent flyer to vietjet. that expat we called air delay all the time .and i be happy took bambo open and i try it and i find it clear,timely ,polite staff but todaty AND I REGISTER AS MEMBERES AND THIS MY 6 FLYS and today i took fly HQ0157 FROM DANANG TO HO CHIN MINH AT 8.50AM as i took seat Number 09C but really so bad ans so ugly mornining ruined by this bambo staff .. i put my luagage that iis two bag with 29kg and i have hand bag with my lap yop that correct have 9kg mean is over the limit 7 kg but badly without using please or talking nicely just ask please get you bag to 7 kg with very ugly english not polite .. her face very ugly and she she is also ugly face and look smelly beer from her mouth or alcohool ... i hate this morning that i approch her ... she keep me there waiting over 20mn..i go look manager..she keep shouting even at the manager talking loudly and all the guests watching...is so bad ..she cant be in airlines..rather tahn toilet cleaner so soory ..even toilet cleaner she not merit as she is very ugly like wish looking ...so bad morning...

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank lavena90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2020 via mobile

They make families with babies, pregnant women, and young children wait until the end of the boarding process to proceed. Meaning no baggage space for cabin baggage for those who need it the most. They also nearly refused to allow us to take the cabin certified stroller (baby zen yo-yo) on board and insisted it would have to fold up and fit in the carry-on in order to board. Uneducated, rude, unprofessional l, staff. Never seen anything like it.

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank WGTAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2020 via mobile

It didn’t feel like a budget airline at all, better than Vietnam Airlines at all aspects. Flight was on time with generous legroom. The crew! So extremely polite and classy! And on only 2h flight they served pastry with a fruit salad and very good coffee- all that in economy. They are trying really hard and it shows.

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
1  Thank jaros_awc678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.