Both my flights (Lima to Cusco and Cusco to Lima) we’re cancelled last minute. Staff was unhelpful and so many people got screwed and missed their connections.
When I went to check in at the counter for my flight from Lima to Cusco the agent took my itinerary and just said, “this flight doesn’t exist anymore.” WTF?!? I missed a crucial part of my travel plans because I had to book a late night flight on another airline.
My flight from Cusco back to Lima got canceled 20min after we were supposed to board the plane. Again I had to book another flight with another airline. The cheap allure of VivaAir ended up costing me over $500 in booking last minute flights.