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“Excellent flight”
Review of Loganair


Reviewed November 6, 2018

Excellent service.
Helpdesk staff were very helpful when I phoned regarding assistance for my elderly mother (broken hip has slowed her down and she can't walk long distances any longer) which was free of charge . Check-in at Glasgow was quick and easy, we were directed to assisted travel area and then boarded ahead of other passengers. Aboard the plane the flight attendant (Caroline) was very helpful, polite and professional. The complimentary tea/coffee/soft drinks and biscuits were unexpected (as only a short flight) but most welcome. The return journey was equally as pleasant. No delays (despite some misty/rainy weather) Overall, a great experience, I would recommend this airline.

Date of travel: November 2018
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Thank stumpy39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 - 12 of 121 reviews

Reviewed November 4, 2018 via mobile

Popped up to Dundee for the day using Loganair from Stansted. Hassle free return journey. Courteous and pleasant staff. Good service.

Date of travel: November 2018
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Thank 96julianb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2018

Not a lot of choice if you do not want to have to extend your travel time from Edinburgh. Flying direct to Dundee to visit friends in Forfar is VERY expensive.

Date of travel: October 2018
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Thank ATM_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesH9541, Customer Relations at Loganair, responded to this reviewResponded October 29, 2018

We are sorry you feel this way about our service. With the cost of two pilots on our aircraft, two engines to overhaul and having to contend with fuel prices in the Islands being up to 3 times more than on the mainland combined with a higher risk of weather disruption it’s not hard to see how the costs add up.

Loganair provided flights 6 times per week between Dundee and London Stansted with fares from £56.99 which included 20kg of checked baggage, free seat allocation and complimentary on board service where you potentially pay a lot more for this with another carrier. We believe that we offer the best value possible given the major constraints we face.

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Reviewed October 21, 2018

There was 'nothing to report' on my two recent Loganair flights to and from Orkney. The flights were reasonably comfortable, on time and without incident. Complimentary tea and biscuits were served even on these short flights. A professional service, despite the inevitably high cost of flying to the Scottish islands from the mainland.

Date of travel: October 2018
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Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2018

Loganair operates a fleet of small comfortable airplanes around Scotland and out to various feeder cities. It is dependable in highly variable weather. The service is excellent, the seats comfortable and the overall experience leaves you wanting more. We will be back again next year.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank slarson127
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.