I recently went on my very first Volotea Flight while visiting Italy for the first time. After having so much excitement to finally visit the country of my family, I was met with rudeness as my wife and I tried to enter the aircraft and was forced to pay 120 euro for our two suitcases that were well within the maximum size capacity for a carry-on. Out of all of the passengers on the plane, we were 2 of a total of three people checked for luggage and the only ones required to pay although the majority of the passengers had similar size carry-ons. Being in a foreign country is hard enough without being proficient in the language and to be treated this poorly is unacceptable and put a damper on our trip. On a side note, while on the same trip, we flew another local airline which did not have any issue with the same carry-on luggage. We have pictures of our suitcases clearly within the maximum size limits and also a picture of an empty overhead compartment that would easily fit our two suitcases. We will never fly this airline again if this how they treat their customers.