Most uncooperative airline I have ever had the pleasure to do business with. After buying a full fare ticket, They would not let me change my ticket at the counter for a charge because of a change of system between Mokulele airline and Southern airways who is the new parent company.
The only ticket I could purchase was going from Molokai to Honolulu through Kahului , Maui. As a full fare standby they would not let me take an empty seat when a passenger no showed the flight. The agent at the counter blamed the new system that she supposedly had no access to. She said the change needed to be made through the reservation line. I called into the reservations line. after being on hold for 2 hours they said it was up to the agent's discretion. They refused to give me an empty seat and both blamed it on the new Southern airways computer system. No Aloha or o'hana going on here