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Car hire from Dalaman Airport.

Thundersley, United...
Level Contributor
2 posts
18 reviews
22 helpful votes
Car hire from Dalaman Airport.

We are looking for a reliable car hire firm which would enable us to collect from and return to Dalaman airport. We would prefer a company where all insurance charges are included from the outset (last year we had to pay Avis extra, at the airport, for tyres and undercarriage). Also, if possible, we would like to pay cash. Any recommendations welcome.

11. Re: Car hire from Dalaman Airport.

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Removed on: 5:08 am, November 05, 2014
Level Contributor
33 posts
85 reviews
39 helpful votes
12. Re: Car hire from Dalaman Airport.

We have used Master Car Rental a number of time in the last few years. They have always been reliable, great value for money and professional. They have special deals for people who own property in the area.

Gloucester, United...
Level Contributor
131 posts
46 reviews
59 helpful votes
13. Re: Car hire from Dalaman Airport.

We have used Metro cars for about 8 weeks a year for several years and have always been happy with the service from the company, the price and the standard of the cars - usually almost new and often diesel and very economical. They are usually prompt at answering e mails and speak English.

Crawley, United...
Level Contributor
1 post
6 reviews
4 helpful votes
14. Re: Car hire from Dalaman Airport.

Master car rental as previously advertised are great. Great service, friendly staff, new cars and reliable! We have used them now for 10 years - would definitely recommend :)

Level Contributor
1 post
4 reviews
2 helpful votes
15. Re: Car hire from Dalaman Airport.

Master Car Rental do meet and greet from the airport; they've been 100% reliable, the cars are spot on and are nigh on impossible to beat on price. The staff are brilliant and these days I don't even bother to look elsewhere. They're happy to take GBP in payment , which is great when you've just landed and don't want to change money at the airport. Easy to book via email (info@mastercarrental.co.uk) and usually have a quotation in minutes. Good website (www.mastercarrental.co.uk). Not sure how they get a .co.uk address in Turkey but who cares when you get the kind of service they offer! :-)

Istanbul, Turkey
Level Contributor
4 posts
258 reviews
104 helpful votes
16. Re: Car hire from Dalaman Airport.

I recently rented a car for a week from Metro Car Rental at Dalaman. Despite some initial misunderstanding with the reservation, Ercan made good on the rental; our car was almost new and everything worked out splendidly. I would not hesitate to rent from Ercan/Metro Car Rental in the future. Also, their prices are very good.

Watlington, United...
5 posts
1 review
1 helpful vote
17. Re: Car hire from Dalaman Airport.

Look no further than Mastercarrental and/or Metrocars efficiently run by Erkan Guven and his twin brother.

Have used them many times in the last 8 years both for my own use and my Villa Taurus clients in Uzumlu,who have always been delighted with the service provided.

Level Contributor
46 posts
18. Re: Car hire from Dalaman Airport.

Master car rental are excellent. Used them for the first time this year and would not go anywhere else now. Cars are nearly new, really clean and with low mileage and Erkan speaks excellent English and is so helpful

4 posts
19. Re: Car hire from Dalaman Airport.

We reserved a car from Circular Car Hire to be picked up at the Dalaman Airport in July 2015 (through Cartrawlers). They took the money from our credit card during the reservation stage. When we got to the Dalaman Airport, we saw that the car that offered was smaller than the one we had paid for. We told the Circular Car Hire representative that this was not the type of car we had reserved. We wanted a 5 door car, and the one they offered at the airport was a small Fiat. The representative was very rude and abusive. He shouted at us and rented the car out to somebody else instants whilst we were still there. He also did not offer another car to us. So, we had to pay to rent another car from a well-know company at the airport . When we asked the Circular Car Hire representative what would happen to the money that we've paid, he told us to contact Cartrawlers (the medium company). We called Cartrawlers and complained. They made a record of it and told us that we would get a full refund. Since, we've contacted Cartrawlers many times by phone and by e-mail, each time they promised that we would get our money back. It has been more than a month and we are still waiting to get a refund.

Please don't rent a car from Circular Car Hire, if you don't want to ruin your holiday! Just rent a car from the airport and get an extra insurance. You may pay a bit more, but it is worth it!

Hertford, United...
Level Contributor
9 posts
219 reviews
67 helpful votes
20. Re: Car hire from Dalaman Airport.

Really sorry to hear this. Thanks for the warning. As you can see from other posts, though, there are some decent operators. Do try one of them next time. (I have used Dalaman Cars two or more times a year for 8+ years and always been happy.)

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