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Cay Sun Beach Excuses/problems

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Liverpool, England
Destination Expert
for St. Pete Beach
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2,134 posts
378 reviews
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Cay Sun Beach Excuses/problems

my review will follow, but this hotel which is in a great location seems to have a habit of moving guests to their sister hotel "just down the road" NEVER EVER GO! it's in a different resort altogether. we were told they had been flooded but it was obvious they overbooked because of the carnival. What did they tell you?

Aylesbury
Destination Expert
for Playa Blanca
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11,468 posts
30 reviews
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41. Re: Cay Sun Beach Excuses/problems

I read on here plumbing was their first excuse with rooms flooding lol

Uk
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107 posts
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42. Re: Cay Sun Beach Excuses/problems

Checked in yesterday, no problems, great welcome service at reception, nice accommodation - cant comment in food as s/c.

Liverpool, England
Destination Expert
for St. Pete Beach
Level Contributor
2,134 posts
378 reviews
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43. Re: Cay Sun Beach Excuses/problems

hooray so happy it is working out for you. nothing wrong with the cay sun beach as long as you get to stay there. have a great holiday!

North west
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92 posts
46 reviews
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44. Re: Cay Sun Beach Excuses/problems

I am going on 17th June and been really worried after reading about people getting moved. Hope we get to stay have emailed them in advance so fingers crossed

Liverpool, England
Destination Expert
for St. Pete Beach
Level Contributor
2,134 posts
378 reviews
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45. Re: Cay Sun Beach Excuses/problems

Maybe they have got the message now after the posts and reviews on here.

I know Cosmos have addressed it with them.

Good luck and keep us posted!

Liverpool, England
Destination Expert
for St. Pete Beach
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2,134 posts
378 reviews
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46. Re: Cay Sun Beach Excuses/problems

Oh dear....it's happening again.....same time as last year.....check out the latest review.........

Bolton, United...
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1,068 posts
100 reviews
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47. Re: Cay Sun Beach Excuses/problems

Well that latest review about this is horrendous. What a horrible experience for those people on their holiday. Absolutely disgusting way to treat holidaymakers. This is obviously a systematic and planned overbooking policy and should be made illegal

A similar thing happened to me last year in Majorca. I would urge anyone in the same situation...please do not sign any pieces of paper pushed under your nose. This is a waiver that basically let's the hotel off the hook in terms of any further action or compensation.

Liverpool, England
Destination Expert
for St. Pete Beach
Level Contributor
2,134 posts
378 reviews
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48. Re: Cay Sun Beach Excuses/problems

Oh dear....and again....look at the latest reviews......

Aylesbury
Destination Expert
for Playa Blanca
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11,468 posts
30 reviews
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49. Re: Cay Sun Beach Excuses/problems

hmm I did warn somebody recently, asking about this hotel and linked this thread, they apparently contacted the hotel by email and were informed it would happen to them, I advise the person to take their reply along with them

Edited: 6:21 am, April 02, 2014
Aylesbury
Destination Expert
for Playa Blanca
Level Contributor
11,468 posts
30 reviews
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50. Re: Cay Sun Beach Excuses/problems

sorry meant to read 'it wouldn't happen to them'

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