On August 04 I wrote a review (q.v.) of each establishment following a visit to both on July 29 with the intention of booking a dinner table for two people on July 30. Both pubs are owned by the same brewery in Lancaster but WHAT A CONTRAST between them.
I wrote to the Managing Director of the brewery to complain about the comment from The Eagles Head and the reply was that although the brewery owned the properties the pubs were run independently and thus were the responsibility of the individual managements. I also complained TWICE to TA but no action was taken.
Reviews about The Eagles Head go from one extreme to the other but I was too generous in rating this establishment as "poor" when it should have been "terrible".
Any comments or similar experiences?