Our family stayed in the Sun Palace a few years ago. Like you we have visited Bulgaria many times over a 20 year period (mainly Golden sands).
We have never been unhappy in any accomodation we have stayed in but to be honest didnt really like our stay at the Sun Palace.
The plus side: In a great central location, near shops, beach etc.
Hotel kept very clean. The maids were always cleaning from early morning til night time.
It was the food that was a huge let down. We are not fussy eaters but we just couldnt eat the food. It was so bad that we ate out 10 nights out of 14.
We didnt use the pool either but went next door every day to the Hotel Mercury. As long as we bought drinks/snacks they were fine with us using the pool. I could count on one hand how many drinks we had at the all inclusive bar in Sun Palace. Another let down as the long queus, plastic cups for tumblers. I could go into more details but I really hope that things have improved at the Sun Palace. Theres quite a lot of positive reviews on Trip Advisor so really you just have to weigh it all up and form your own opinion.
I dont want to put you off but am just giving an honest opinion of our stay there.
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