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Can people review hotels they haven't actually stayed in?

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Can people review hotels they haven't actually stayed in?

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Sunnyvale...
Destination Expert
for San Jose
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5,992 posts
119 reviews
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1. Re: Can people review hotels they haven't actually stayed in?

You could tour lots of different rooms of a hotel and describe a lot without not staying there.

Or you could have a reservation and have the hotel not honor it. That's a review worth reading.

But then there's the worst: tour books talking about places that the authors don't know much about/or haven't been to/or are out of date.

Lately, I've been unimpressed by the Rough Guides. The 2010 edition on Tanzania puts a Holiday Inn on the map of Nungwi on pg 559. Holiday Inn presently is not aware of having a property anywhere on Zanzibar. And then it talks about dhow cruises which might actually be illegal in TZ. The 2010 edition on Kenya puts sleep/shower facilities in Nairobi's airport. It sounds like those facilities have been closed at least since then.

And Rough Guides are still better than a lot of Lonely Planets...

Edited: 1:40 am, July 07, 2011
Stanley, Falkland...
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32,679 posts
75 reviews
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2. Re: Can people review hotels they haven't actually stayed in?

Yes, its one of the BIG flaws of Trip Advisor.

SOme hoteliers in the UK are suing TA for defamation and loss of business due to false 'reviews'.

TA doesn't check the reviews. SOme sites insist you prove you have stayed, but not TA.

I don't think its a major problem with the Zanzibar reviews though. DO you have any examples?

Kent
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485 posts
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3. Re: Can people review hotels they haven't actually stayed in?

Hmm this is dodgy ground as its hard to prove things either way and everybody has a right to their opinion. Ideally the reviewer should be upfront and honest with their position and explain how / why they hold that opinion. Whilst most of what’s here is very good and helpful some content is not. People lie and exaggerate just the same as they do everywhere else. The key thing here is to remember what your reading.

Further to the above post, we are often find people find it hard to ‘let go’ of what they have read in the various guide books printed many years ago. It appears that if its printed it ‘must be true’. Hopefully this idea is not spilling over to the net as well. Always consider the source.

Tarquin @ Pure Zanzibar

4. Re: Can people review hotels they haven't actually stayed in?

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5. Re: Can people review hotels they haven't actually stayed in?

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6. Re: Can people review hotels they haven't actually stayed in?

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