Reserved a rental car at Hertz at ABQ in September. Used Hotwire and got a fabulous price. However, when we arrived at the rental counter, we were told that there weren't enough cars and we'd have to wait five or ten minutes. We waited 45 minutes and noticed that some people were indeed going straight out the door with a rental agreement in their hands. I talked to the other people waiting and we had one thing in common: we all rented via Hotwire or Priceline. I went to the counter and complained, loudly, and immediately got a car. When we walked to the lot, we saw at least 30 cars. I will never rent from Hertz at ABQ again.