I recently took some European visitors to the Place d' Armes on St. Ann Street in New Orleans for three days. We had requested three rooms on a common courtyard. Our initial impression was poor due to a harried reception clerk and the location of our rooms. However, the supervisor, Mr. Tim Lawrence, was extremely helpful - changing our rooms and being sure we were taken care of in many ways. The staff, with that one exception, was very friendly at all times. This is an excellent property and the location can not be beat as it is just a block from Jackson Square.
My friends, who are world travelers, were very impressed with Mr. Tim Lawrence, the hotel, and wonderful Southern hospitality at it's best.