We rented a house in summer 2011 by this agency.
As usual, they asked for a deposit, which is ok. They just take checks, which is already less ok. No bank transfer, no credit.
But they kept up 70$ for an extra charge after we were back with the mention "hair dog" everywhere in the house. Probleme : we didn't have any dog,
I phoned on september 12th and e-mail on september 13th.
I e-mailed again on september 22th.
We are october 25th and still no news.
Is this serious agent? I don't think so. We've rented houses in many places in the world and this is the first time such a thing happens.