I have scoured internet forums including Tripadvisor for a hotel for our first trip to San Francisco.
We chose The Chancellor Hotel for our trip next week largely because of Wes Tyler, the Chancellor's General Manager.
He is obviosuly proud of his hotel - he posts regularly here and stands behind The Chancellor Hotel.
That is impressive. We can't wait to go!!
By the way, the folks in reception were AWESOME. And I emailed asking questions about taking a shuttle from the airport and a couple other questions. They answered almost immediately with clear and useful information.
No wonder most folks who review this hotel on various travel forums rate it top notch in service!!