Hi. Our family is doing a 3 week roadtrip following our week in San Francisco next month. It is the first time we have visited the States and may be the last (who knows), so I would like to make it a great experience - of course...
Anyway, everything is planned and has worked out really well except for the car hire (I think). We have booked via a broker in the UK (traveljigsaw) a Premium category vehicle (which is meant to be either a Chrysler Pacifica or 300) with Dollar Rentals at O'Farrell St. Got a great rate including all the insurances we will need - no worries there.
But- and here's where things get messy and I would like advice from someone with more experience in renting cars than me - when I have a look on the Dollar website for O'Farrell St, it is impossible to book a Premium category car - it's just not an option like it is at the Airport location. Therefore, are we significantly unlikely to get that grade of car?? How do these car hire firms work?? How large is the fleet at this downtown location I wonder?
Any advice (other than "there are no guarantees" - cos I know that) would be appreciated. Would we be better getting the car from the airport???
Seriously, if there are any locals who would be prepared to phone that depot and ask if they ever stock Premium category cars that'd be fantastic and I could relax about this issue (I tried, but my kiwi accent made communication virtually impossible :(
Thanks in advance