My family is leaving Monday for a week's stay at the Grand Hyatt in Poipu. To say we are excited is an understatement!
However, my husband called yesterday to request adjoining rooms - we have booked two rooms - one for us and one for my husband's mother. The person we spoke to said that we should expect to pay extra for adjoining rooms! We have stayed in many hotels and have often had adjoining rooms and we have never been asked to pay for the privilege!
Is this the sort of gouging we can expect because we are staying at the Hyatt because I have to say it leaves a bad taste and we haven't even arrived yet!
Can someone please tell me if this is normal so that I can adjust my expectations?