We recently went on a timeshare tour at Greensprings Plantation in Williamsburg, Virginia. This was to receive 2 free Busch Gardens tickets in exchange for 90 minutes of our time with written guarantees.
We recently went on tour of the Greensprings Plantation for a timeshare tour. We prebooked the tour and received a GUARANTEE for the tour NOT to go over 90 minutes, to not be pressured and to be treated with respect (all documented on a guarantee in writing).
When we got there, they took us early (clock started exactly at that moment). After that the people took us from the sales room to the condo to tour (there was individual pressure one on one while we were trying to look around in the unit model). We have children, and this was extremely unpleasant! Then we went back in the sales room. They purposely SIT you away from view of others being pressured as in the room there are people standing up and saying "enough" and getting frustrated. There are a lot of folks trying to get away and they keep you there. They were to give us tickets for a local attraction in exchange for our time. They continued to pressure us back in this large and very noisy (deafining) sales room. The room is so loud you cannot hear every word your sales rep is saying. 90 minutes was over and they were still trying to find ways to pressure us more. 2 people ganged up on us and was pressuring us. After 100 minutes we asked if we could "go now, and are we done???". They said, "No, you are not done yet". Then they continued to try to get us to buy, and we said NO, a total of 6 times. We also said this was NOT for us a number of ways, but they continued to pressure us. This went on for 200 minutes. Basically at the 100 minute time we felt like suckers and just wanted to get as far away from the place as we could. We never want to hear about, or see Greensprings Plantation ever again. We wanted to leave and they said we had to sit down to finish up. They did NOT honor the written guaranttee or give us anything extra for keeping us over double the time. That is why we are letting you know. Should they had offered us compensation that was worth our additional time, we would not have needed to let people know how bad it was. Be very careful.
One way around this is to ask them in writing in advance what excactly will you receive should they not follow thorugh with any one of the guarantees. (get it in writing). Make sure the offer is good, and ask for additional of what ever they are offering should it go beyond the 2nd chance point. Say every 1/2 hour it goes over you get an extra ticket, or compensation.
Secondly I suggest starting your alarm that will beep on your watch at 85 minutes or so and every 5 minutes after. It's just possible that it will be a reminder to the sales rep that you are keeping tabs of your time (but be sure to start your alarm in front of the sales rep and then tell him why you are doing it). This way if you were to get say 2 more additional free tickets or a free dinner to a Chilis if they go over their 90 minute guarantee these sales folks might get you done earlier. So far nothing has been done and we have made numerous request.