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isla nena -- is there something going on????

RI
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117 posts
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isla nena -- is there something going on????

we paid for reservations with isla nena flights from SJU to Culebra for a march'08 trip that had to be postponed until this december '08. isla nena said to check back in august for rate changes and confirmation. i have sent 2 mail with no reply, should i worry? is there something going on that i am unaware of? maybe just the hurricane and TS -- but i would have thought there would be some reply. i don't want to find ourselves out of transport that we already paid for and have to find another route that coordinates with our incoming/outgoing flights. please advise. thank you.

Cincinnati, Ohio
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115 posts
17 reviews
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1. Re: isla nena -- is there something going on????

I would advise calling them rather than email, get confirmation numbers, etc. Email is notoriously ignored by the airlines, at least that is what I have heard.

Cleveland, Ohio
Destination Expert
for Puerto Rico, Carolina
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8,223 posts
35 reviews
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2. Re: isla nena -- is there something going on????

The phone is the primary means of communication in Puerto Rico, Emails may take days or weeks to be read.

3. Re: isla nena -- is there something going on????

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