12. Re: beach front hotel or suggestions please
17 August 2012, 17:58
Booked Half board direct with Sol Melia and got accomodation and free transfers to and from Airport Food in Hotel is good Entertainment not great. Sun beds non existent unless you get up at 6am Lifts dodgy . Three of our party got stuck in the lift for at least 20 minutes. Frightning for 2x 80 year olds. Checked with reception re transfer back to airport Was told 7.05 three hours before our flight. We were there at least 10 minutes before time but no bus Hotel said get 2 taxis and get receipts and ask for refund. Did this on 31st May and am still awaiting refund. Hotelbeds e mailed me on 27th July and said they had refunded the Sol Melia the taxi fares but Melia e mailed me on 3rd august that I should get the refund from Hotelsbeds that they has my Credit Card details. I was never in touch with Hotelbeds before my holidays as Sol Melia had arranged the transfers as part of the package.
I can't get any satisfaction from Sol Melia hotels. Can anyone suggest how I can get the taxi fares back. There were 7 of us on this holiday and paid €2264.22 for it