Subject: VIK Gran Hotel Costa del Sol
Location: Mijas, Costa del Sol, Andalusia, Spain, Europe
Title: Credit card rip off when paying hotel bills.
On our recent holiday we were ripped off twice when using our credit card. The first time was with our car hire through Jet2/Goldcar at Malaga airport and the second with the VIK Gran Hotel in La Cala Mijas. Both companies should have given us the option of being charged in Euros or GB Pounds. However they didn't give us the option so they converted our bills to GB Pounds. They both used an exchange rate approximately 10% worse than we would get from our UK bank and they also made a commission charge of 2 or 2.5% which wouldn't be charged by a UK bank. I had an argument with the hotel manager who insisted that it wasn't the hotel who did this but that it was Santander bank who did it. This is rubbish and since returning home I have checked with our bank who confirm this. So the moral of the story is insist on being charged in Euros when using your credit card abroad. It is interesting that on the transactions the small print reads ' I accept that I have been offered a choice of currencies for payment and accept the exchange rate.' It also reads 'I also accept that my choice of currency is final.' However as previously mentioned they don't mention this at all.