Let me start by saying this probably the WORST restaurant I have ever eaten in. Not only was the food bad but the service is LOUSEY!
Our nightmare began on Jan. 2, 2009. We were a party of eight (8) and to our pleasure were seated quickly. From that point on the night began to deteriorate. I ordered the Clams Casino (big mistake) They were dry and very generic, kind of like something you would defrost and eat at home. We then had to wait 30 min for our salad (mediocre at best) 40 minutes 3 complaints later the main meal came. I mean how can you screw up Veal Parmesan? Well, they did! If you like Ragu' on your pasta you may disagree with me but I am pretty sure for 24.99 you would want better.
I asked to speak to the manager and he arrived at our table 5 minutes later with an attitude. He was never apologetic and defended his restaurant to the end. He claimed that the poor /slow service was due to the fact that they allow 2 hours for every meal. That to me translates into "we have bad service and we know it". He finally agreed to comp some of our meals and he walked away. At that point we decided to forgo dessert and go home. I went to the coat check girl and she asked me "Hi sir....how was your meal?" I replied really bad" she laughed and when I mentioned that I bet you have heard that before she laughed and said "All the time. I not surprised at all"
**If you want a high quality Meal go 2 miles further down the road and go to Panarello's in Ludlow. It is not only a great restaurant with great service but the food is Fantastic. **