When I made a reservation with this hotel I was told there was a 24 hr cancellation notice. Unfortunately, when I tried to cancel at 9:30 a.m. more than 24hr before the reservation, I was denied and told that there is a 48 hr notice. Then to make things worse the assistant manager began aurgueing with me and proceeded to call me a liar. This lead to a half an hour of aurgueing and being hung up on three times. I then tried to speak to the manager, which I found out was the husband of the assistant manager. It appears this hotel is a francise. I have made an attempt to get my credit card credited back the money, not even the corporate office of Wyndam hotels will make a attempt. The only thing they had to do was acknowledge the mistake and not charge me for a service I did not receive, I'm sure that on a holiday week they very easily could rent the room out. The only thing I have to hope for is that my credit card company will investigate and retrieve the funds back. I'm sure that I'm not the only complaint on this place. According to the internet comments this place should very easily be removed from the control of Ashvinkuma Gandhi and Hema Gandhi.