Just back from Easter weekend at Wilderness at the Smokies. We had a great time. Room was very nice (new), with a balcony and a nice view. Had no problems. We noted that the bathroom was a bit small, and it was noisy in the hall when people were inconsiderate. The shuttle was always running and we seldom waited more than 3-4 minutes. The waterpark was a great time. It was very busy Friday evening when we arrived, so we did not go on the slides. We still had a great time. Saturday morning, until around 2 the place was busy, but not packed. It got very busy after 2 pm. We did not eat there as the reviews have recommended. We did speak with someone who ate there and they confirmed that the food was still not good. We had a great time and will go back.