We drove from Kilkee to Doolin to catch the ferry at Doolin to Inishere. We knew we wouldn't make the 10.00am sailing but we had plenty of time to make the 11.30am sailing. We bought our tickets at the office in Doolin for 15.00 euros per head. (5 euros cheaper than advertised on the Internet).
We went to the pier to find that purchasing a ticket there would only cost 10.00 euros.
We waited on the pier where it was quite breezy for our 11.30 am sailing. A ferry did leave just after 11.15 but it wasn't ours. It was for those with WHITE tickets & ours were YELLOW. 11.25am I notice that there wasn't a ferry headed back to the Doolin pier nor was there any near by. I approached the ferry operator only to be told it would be with us in 10 minutes only to be still standing there at 12.45pm and still those with WHITE tickets were boardiing firs,t followed by FAMILIES with YELLOW tickets. Everyone else had to wait. We were frozen & had enough of waiting so I went to the office at the pier for a refund & was greeted by a tall thin man (who was not the owner) and he was anything but friendly, in fact he was quite rude. We weren't the only ones unhappy with the service on the day. We gave an English couple a spin back to their B&B in Doolin so they could get additional clothing as they too were frozen. They had intended driving back to the pier as at 12.45pm they were told it would be another 30 mins before the ferry would be ready to leave. This was the 11.30 sailing !!!!!!!!!!!!!!!!!!!!!!!!! What a joke. I went back to the office in Doolin & received my refund from the girl there.