I recently rented a villa on Hilton Head using VRBO, after reading lots of info on this forum raving about the website and comparing it to the rental agencies, the rates were much more reasonable but not to cheap to be true. Our villa was described as modern with upscale furnishings and the pics were designed to match the property as well as the higher price. Unfortunately, the property was not maintained as well as advertised and between the inefficient old a/c that struggled to keep the place cool in 90+ degree heat, the bugs that visited us daily dead and alive, the outdated bathrooms and kitchen that were in half working order and heavily soiled cheap carpeting, we were wishing we had rented at one of the beautiful resorts instead. The deck that I planned on relaxing myself was instead a small porch with two chairs, not suitable for dining and too buggy to enjoy, other units had smartly screened in there porches. The primary reason we chose a vacation rental was to accomodate a pet, and my advise is to leave them home and treat yourself to a modern facility that makes you feel like you are on a vacation and not cornered by someone else's lower standards. Needless to say, our increasing discomfort forced us to leave early and of course, you have no recourse with the owner since all the cash has been paid. We contacted him several times about the problems and then never heard from him again upon our departure and disappointment. Again, another downfall with renting direct from an owner. I have rented beautiful vacation homes in Europe and have yet to have any issues, what a shame. Renters beware!