We travel to Edisto Beach every summer and so LOVE the island the people etc. I would rent a beach umbrella every year for a fee and never had any issues until this year. I rented an umbrella that looked like it had been through many renters as it was worn, had small holes, rusted etc. We took the rental anyway used it one day and then on day 2 went to put it up and a piece of the wood broke. We used the umbrella that day and went back to get a replacement. Thats when I realized they were going to charge me $100 for an umbrella I damaged. I was thinking I would drive back to the store and get another umbrella but that was NOT the case. After a long discussion with the Owner...she finally said she would only charge me $50 and get me another umbrella for the remainder of the week as I could not get a refund on the rental. I was not a happy customer nor did she treat me or my husband like we were the customers. I am sure she made her money and then some but she surely lost business from me, as we were getting ready to rent 5 bikes for the week at $35 a bike. DO NOT rent anything from Island Bikes & Outfitters you'll be sorry if you do. The way I see it - she losses as I will return to WONDERFUL Edisto Beach, and love every day of it without a rental from this place. She looses and I hope they go under. You dont treat people that way and not expect it to come back and haunt you! I paid a $100 for a broken beach umbrella. Go to Edisto Rentals if you need anything.