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just rec'd this email from gen mgr of Copa..

In cooperation with: Visit Mexico
Rhode Island
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125 posts
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just rec'd this email from gen mgr of Copa..

My email to the mgr:

Thank you so much for taking the time to give an update.

When do you expect "Everything" to be back to "normal". I've read several conflicting reports on the damage to the resort, and some people are estimating that it will take a couple of months before the repairs are done. Can you give a more accurate time frame estimate? I

Thank you for your honesty.

REPLY:

Resort is working with 75 % of the areas in service.-

All 100 % rooms are OK

We estimate to finish all within two to three weeks the most.-

Thank you.- Regards

Bernardo Rosenthal

Gerente General Manager

brosenthal@hotelcopacabana.com

Copacabana Beach Resort – Riviera Maya

E-mail: riviera_maya@hotelcopacabana.com

Ph.: + 52 (984) 875 1800

Fx.: + 52 (984) 875 1818

LD Nal.: 01800 500 0101

Toll Free: 1866 321 6880

Copacabana Beach Resort – Acapulco

E-mail: acapulco@hotelcopacabana.com

Ph.: + 52 (744) 484 3260

Fx.: + 52 (744) 484 6268

LD Nal.: 01800 710 9888

Toll Free: 1800 562 0197

Coorporate Office, México City.- Ph. +52 5552 083000 / Fx.- + 52 5552 080240

Web: www.hotelcopacabana.com

Chicago, Illinois
Destination Expert
for Playa del Carmen
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2,287 posts
28 reviews
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1. Re: just rec'd this email from gen mgr of Copa..

Thanks for the leg work. I wonder how well the beach fared, that is the nicest beach in that entire area in my opinion.

Rhode Island
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125 posts
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2. Re: just rec'd this email from gen mgr of Copa..

I read (somewhere) that the beach erosion wasn't bad, although you have to keep in mind that these are opinions and perspective can be different from one person to another.

I was just happy to hear that all repais are expected to be done within a couple of weeks.

Texas
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39 posts
3 reviews
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3. Re: just rec'd this email from gen mgr of Copa..

Thanks for your post. We are supposed to go on Aug. 1st, but still don't feel comfortable about the idea, specially since they are saying rapairs may take 3 weeks. and we are traveling with our 18 month old girl.

Chicago, Illinois
Destination Expert
for Playa del Carmen
Level Contributor
2,287 posts
28 reviews
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4. Re: just rec'd this email from gen mgr of Copa..

You will have a great time, the mexican people are so hard working. It is surprising how much they can get done in a week or two. Enjoy

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