over the years we have rented 15 times from Easyway,not once did we have a problem until our last trip. We have also given Easyway great reviews.
We had reservations with Easyway on the 27th of March, the car was to be delivered to Akumal Beach Resort at 8am. After waiting 1 hour, we had the hotel call Easyway,we we're told that the car was on the way and would be there shortly. 2 more hours went by and still no car. We e-mailed Easyway and told them of the problem.They said they would look into it!.
We talked to them by e-mail again, they had the chance to fix the problem and chose not to.
If they didn't have any cars, all they needed to do is tell us and we would have made other arrangments.We waited for hours for a car that never showed up.As I said, we we're not the only one's they did this to.
Because of what they did, I will never use Easyway again, and I'm sure that goes for my family and friends also. If you use Easyway, you may be next!!