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Air transat

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Edmonton, Canada
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47 posts
1 review
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Air transat

Has anyone flown with Air Transat to Cancun, and used their transfer to hotels?. I am wondering how their planes, service, and transfers are. We have used Air Canada and had no problems. Direct transfer to our resort.

Thank you in advance.....25 more sleeps !!!

Jackie

Manitoba
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124 posts
21 reviews
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1. Re: Air transat

We've flown twice with them. Once we were on a charter bus and stops at 4 other resorts, took a good hour and a half. The other time, we were the only couple going and they put us in a van and only 45 mins. No problems at all.

25 sleeps for us too! See ya there! :)

vernon canada
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1,403 posts
4 reviews
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2. Re: Air transat

We have traveled to the Akumal area with Transat / Nolitours twice now. Both times , the transfer was good. The bus made no other stops before it got to our resort. Probably because a large portion of the people on the plane were all staying at the same place.

Others on this forum are firm believers in paying for a private transfer.

At our resort , there was a transat rep on duty every day if you had any problems or questions.

Check your flight , if it is a Transat flight , it will probably be on a larger AirBus aircraft , if your carrier is CanJet , it will be a smaller 737-800.

Which resort are you going to ?

Manitoba
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124 posts
21 reviews
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3. Re: Air transat

We were at the akumal beach resort, not sure if that's where youre going..

Edmonton, Canada
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47 posts
1 review
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4. Re: Air transat

wow...thanks for the quick responses !! family of 9 , Ages from 23-76, leaving Jan 27 at 1000. Staying at the Grand Palladium Colonial. Have never been there before, Loved the Sirenis, and Barcelo. We will def be down in Akumal for our turtle search, and snorkeling !!

Saskatoon, Canada
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123 posts
10 reviews
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5. Re: Air transat

We just returned from the GP Colonial with Air Transat. The service was impressive, transfer was direct there and back as most people stayed somewhere on the Palladium. The reps in the lobby were excellent. We were on the huge airbus, service from the attendants was great. It's been a long time since I've had a hot meal on a flight and lots of drink services.

You'll love the Palladium - big resort with lots to do.

St. John's, Canada
Destination Expert
for Newfoundland and Labrador
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3,297 posts
45 reviews
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6. Re: Air transat

We've used Air Transat twice for the GP Kantenah. The first time our flight was delayed departing and we arrived in Cancun just as several other flights arrived. The wait time for immigration and customs was a nightmare 3 hours and then the transfer coach stopped at several other resorts. The second trip was much better - we were at the resort within 90 minutes of landing.

The Palladium is a beautiful resort. You can use all the facilities of the resort except the Royal Suites regardless of which section you are staying.

Vancouver
Destination Expert
for Akumal, Riviera Maya, Quintana Roo, Puerto Morelos
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40,878 posts
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7. Re: Air transat

There is a thread called 'Private Transfer to your resort' in Top Questions that will give you many examples of private or shared transfers

If you share one large bus, you will spend 30+ minutes at the airport waiting for everyone to get loaded on the bus, then make possible multiple stops

Private transfer: you are loaded and leave from the airport in 5 minutes. To the Palladium - usually 50 minutes to get to your resort

Edmonton
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8,300 posts
14 reviews
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8. Re: Air transat

This transfer question is asked alot and the answers will always vary. IT all depends on how many are going to your resort. If there are alot going there and the rest are going further south, then you will be first. If there are alot before your resort, the transfer will be longer. Totally a crapshoot.

I don't mind the 30 min. wait at the airport, we go to the bathroom and grab a beer from the stand outside (I know we over pay.lol), but it's the people who take forever who drive me crazy. The bus could be out and gone and you are often waiting for people who stopped for more than one beer, change in the bathroom and then all their kids, we are always out there quick, so a short wait and we have one beer is not a biggie. We have booked the private transfers lately since we have kids and they aren't as patient as us.

Vancouver, Canada
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167 posts
58 reviews
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9. Re: Air transat

Transat offers private, direct transfers to those resorts included in its luxury packages. You can also upgrade (for a fee) to the options plus package which offers a private transfer and other benefits. I had no idea until i checked the Transat website that our upgrade to options plus was complimentary based on the resort we had selected (nor did the travel agent). It may be worthwhile to check it out.

Saskatoon, Canada
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123 posts
10 reviews
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10. Re: Air transat

This last time someone didn't get their luggage. They were left at the airport to take a taxi and the bus left on time as they were significantly delayed. Those who like to dawdle...be aware the bus seems to now wait only so long. The drivers/helpers do their best to find you and then they check with a supervisor and away we all go.

We've had some transfers with no or few stops and one in particular with 4 stops - unless you want to pay extra, you may have to wait and see what you get. If you're going to a fairly popular resort, you will likely have fewer stops.