My cousin rented through Island Realty last year and arrived at a filthy smoky 2 bedroom unit in Topsail Dunes. When she contacted the realtor they offered to send a cleaning crew on Monday (this happened on Sat.). She declined and they did nothing to compensate her for having to clean the unit. When she sent them a follow up letter when she got home she was ignored.
I rented this year from Access Realty and the 4 bedroom oceanfront home was dirty. There was sand and dirt around the entire perimeter of each room. There was sand in the tub and a tub mat with major mold on the backside. Dust all over the walls. Old menus for restaurants that closed last year in the kitchen. There were also mouse droppings in the kitchen drawers. When I alerted the realtor they claimed that the "cleaning inspector" probably didn't come inspect the home and that it was possible that the owners stayed in the home the prior week so they don't come inspect it? How gross.