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Direct contact information for Chobe Game Lodge?

Georgia
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199 posts
530 reviews
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Direct contact information for Chobe Game Lodge?

We have had an unauthorized charge placed on our credit card by Siyabona Africa and are attempting to obtain a refund. We would like to contact Chobe Game Lodge directly to determine whether Siyabona has sent a deposit of our money to it (and two other camps). But the web site which most closely matches Chobe Game Lodge is copyrighted by Siyabona! Does anyone have a direct contact with Chobe Game Lodge that we can use to communicate directly with them? Thanks.

Mfuwe
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944 posts
1 review
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1. Re: Direct contact information for Chobe Game Lodge?

www.desertdelta.com/enquiry

Georgia
Level Contributor
199 posts
530 reviews
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2. Re: Direct contact information for Chobe Game Lodge?

Thanks much for this information. I'll contact them directly.

Wayzata, Minnesota
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2,810 posts
31 reviews
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3. Re: Direct contact information for Chobe Game Lodge?

I have been told by some property owners that Siyabona has over 2,000 web sites. Most of them disclose the fact that they are not the lodge:

…safari.co.za/Packages-travel/5-day-mala-mal…

Their Chobe Game lodge site only lists the fact at the very bottom of the home page.

We generally find people want to know who they are doing business with and, if it is not the lodge or the on-the-ground service provider they will want to know what value we add in the distribution channel.

Craig Beal - owner - Travel Beyond

Georgia
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199 posts
530 reviews
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4. Re: Direct contact information for Chobe Game Lodge?

While I didn't yet receive a response to my email to the lodge, Siyabona has agreed to correct the error. We used them for the time savings their services appear to provide, so that we do not have to go through the proces of arranging flights, ground transportation, schedules, etc. That service costs a bit more than doing all the research yourself and then making all the arrangements, but in our case, we believed it would be worth the extra expense.

Our trip will take place in August, and we fill file reports then on the camps and our overall service with Siyabona. Thank you for your comments.

Charlie

Wayzata, Minnesota
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2,810 posts
31 reviews
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5. Re: Direct contact information for Chobe Game Lodge?

Siyabona will do a good job for you and save you time as you mentioned. Given that most lodges in Southern Africa charge a 4-5% charge for using a credit card you may end up saving money.

Craig Beal - owner - Travel Beyond

6. Re: Direct contact information for Chobe Game Lodge?

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