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what is the poker dealers problem

austin
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343 posts
36 reviews
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what is the poker dealers problem

In the last year I have been to Vegas five times, and I have noticed a change in attitude and quality in the dealers. At first they would not say anything or at least be professional with some small talk. The last time at MGM and the Bellagio I have seen the dealers down right rude to people. One lady just complained about the construction at the MGM and how they can't afford it (why would you tell us) The other took my ace high flush and put it in the muck almost costing me $500 until the table and me made a big deal. The pit boss came over and allowed me to get the money. I have also heard of this happening to a guy who had quad 4. A dealer told me about it so I think it would be true. Did I just see some people on a bad day, or what has changed? The rude part was small rude comments like when someone asked for the time she said get a watch, or snapping at someone if they do not realize the play is on them

High Point, North...
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15 posts
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1. Re: what is the poker dealers problem

If you would like some feedback on this, join allvegaspoker.com. There are several poker room managers, employees and dealers that post there regularly. I know the MGM and Mirage rooms have regular posters and there are others as well.

Richmond, Canada
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2. Re: what is the poker dealers problem

Generally, I find poker dealers to be quite good, but there are ones with bad attitudes. One time, a new dealer sits down and immediately starts mumbling about how nobody tips. Doesn't say hi, doesn't say good luck, just sits down, and starts mumbling loudly about the tipping. Kinda ruined the vibe of the game. Everyone tipped him after winning pots but he just kept complaining. Don't know if that's his strategy to get more tips but I left the game pretty soon after. I don't need that kind of attitude when I'm trying to have some fun.

vancouver
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2,198 posts
29 reviews
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3. Re: what is the poker dealers problem

I would just chalk it up to bad luck. I have seen a little more coldness from the dealers in the past few years, maybe the tough times meant they were getting squeezed too, but nothing like what you describe. Hopefully it goes better next time for ya!

austin
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343 posts
36 reviews
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4. Re: what is the poker dealers problem

doug- Yea one dealer did tell me she makes half what she did before the recession. I chalk that up to so does a lot of people

Robert_ that is the kind of attitude I have seen lately also. Of course not from all of the dealers, but when your gambling on a vacation you really do not want any of it. Personally I really like playing poker but I do it for the fun. If I win that is a bonus, but to me that takes the fun out of it

Richmond, Canada
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491 posts
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5. Re: what is the poker dealers problem

Yup, I like to play low limit, drink and get rowdy. I've done more than my fair share of table shots. I'm finding a lot of table games having dealers with bad attitudes too. Had one last trip playing blackjack, the guy did not make the game fun. Didn't help that I lost money too, but his breaker made the table that much more enjoyable. Next time, I'll just leave the table if I don't like the dealer.

austin
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343 posts
36 reviews
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6. Re: what is the poker dealers problem

yea the thing that stood out to me was this young girl (21 maybe) who was playing for the first time and the dealer would just embarrass her every time she would do or not do anything quick and right. We even told the dealer she needed to calm down. Now I found out you can sit at the bars and play the video poker while drinking. I now find my self doing that more often for only ten dollars. while drinking a lot more

Vancouver, WA
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3,712 posts
3 reviews
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7. Re: what is the poker dealers problem

I have never been afraid to speak right to the dealer about their poor attitude- and I then tend to get the pit boss, tell him/her and color up and leave. I also make a point to challenge the pit boss to ask the rest of the table their opinion of said dealer. And I'm speaking of only dealers who are a real A*S, or just completely suck the fun out of the table

Philadelphia...
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8,557 posts
9 reviews
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8. Re: what is the poker dealers problem

I mostly meet the rude ones in Craps. Several times I have caught a mistake and called them on it and they absolutely refuse to back down, even when other people see it, too. The Boxman almost always sides with the gamblers, so what is the point of the dealer getting upset?

I had one dude just bitterly complain about me playing the Come Line saying that it was causing confusion and holding up the game. Huh? How did this guy get a job in the casino? His problem was that I was causing him to work a bit and think a bit. Sorry, Come Line is one of the myriad ways the game is played. If you can't stand the heat, get out of the kitchen.

Saskatoon, Canada
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4,631 posts
1 review
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9. Re: what is the poker dealers problem

Haven't had a problem with dealer attitudes in my usual haunts. As far as mucking flushes, etc that's what they have someone on the floor and cameras for, if necessary. I've seen it happen at my local casino and it was a hassle, but it's usually a pretty smooth process to protest something like that in a Vegas poker room.

Las Vegas, Nevada
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1,498 posts
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10. Re: what is the poker dealers problem

I'm not a poker dealer and no longer play that particular game. But dealers mucking your cards is next to impossible to have happen if you're protecting them like a good player should/would.

I agree that some dealers have poo/lousy/horrible attitudes.I refuse to play on their tables, there are too many good dealers in this town (I like to think I'm included) to play on a bad table. I tell people I hope I make their winning or losing enjoyable/memorable for GOOD reasons.