Once again I came across this forum while researching motels in the area where my daughter attends camp. After reading further accounts of the owners' behavior and becoming ever more amazed, I decided to google the name of the inn and "complaints." (I assume that town business leaders wanting to protect tourism and preserve community spirit would not be happy with the owners' behavior. I expected to see articles regarding investigations, lawsuits, etc.)
Imagine my horror when the first entry that came up is a misspelled, nearly illegible but unmistakable LBMI-created page that not only disparages Trip Advisor but identified contributors by name, address, phone number and even photos! Aside from being bad business and turning away customers, is this even legal?