Everything went really well with them.
We booked with Joyce, who is the manager. She helped us create our itinerary and arranged all the details.
When we arrived we were greeted at the airport by our guide, Martin. He was great! He's easy-going, is good at spotting animals, and is all around really professional and honest. He's also a safe driver. Not the fastest, but safe. We really appreciated this when we saw another safari vehicle flipped over on the side of the road (a dirt road running arrow-straight for fifty miles - how the heck do you flip a car!? Going way too fast, that's how).
Our Land Rover was a little on the older side, but ran without problems (except for one flat tire, which is incredibly common on safari and can happen in any vehicle).
All in all, Tropical Trails delivered what they promised us and we had a really good time.Edited: 3:19 pm, September 02, 2013