I normally rent through Priceline when I fly into Tampa. This time I tried an off location car rental agency - Payless Car Rental.
It was a mistake on my part. If you look on google, you can see all of the poor reviews for this rental car company. I have to add my complaint also.
1) The sales person and manager were the rudest service people I have encountered in years.
2) The cars were dirty and dented.
3) When I declined insurance coverage and gasoline package, the salesman tried strong intimidation tactics.
4) After I declined again, I was told that they were going to charge my credit card $250 "deposit" and give me a refund when I returned the car. What a scam!
At that point I walked out of the building, took the shuttle back to the airport and rented from Avis. The people at Avis were polite, professional, and the car was very clean. I paid more, but I was not subjected to such poor behavior.
I understand wanting to save money, but when I cannot trust the rental company , then the headaches outweigh the possible savings.