I DO NOT recommend renting from Right Cars, or booking through DiscoverCarHire.com. Not a good experience at all.
We arrived at the airport in Fort Lauderdale on a Saturday afternoon to pick up the vehicle which we had reserved online, and although it was stated on the booking that it was at Fort Lauderdale Airport, the rental kiosk was actually a 20 minute drive from the airport. We waited for the shuttle for almost half an hour and with 3 kids it was a really unpleasant situation.
When we finally got to the Right Cars desk, we were informed that there were none of the model we reserved available, so they said we would be getting a similar car. We were also told we could not opt out of their insurance, which was an additional $20 a day, even after we proved to the agent that we did not need it as we were covered through our credit card and travel insurance. They wouldn't budge on this.
We were given keys, but when we went to get into the vehicle, we saw that it was filthy inside and out. Mud and dirt in the back seat, and all over the outside. At this point we decided to cancel the booking and rent a car elsewhere.
The agent assured us that a refund for our $50 deposit would be given, we just had to contact the office. Upon returning home and emailing them, after several days of back-and-forth, we were told that since we didn't take photos of the vehicle we were given, a refund was out of the question. Very disappointed as we wasted $50 and had to go elsewhere to get a last minute rental at a higher price.