We are traveling to ski, rented from Fox at the airport. Has anyone rented from them? How was it?
Appreciate your feedback.
The feedback here tends to be poor. Put Fox Car rental in the search box for information.
The reviews tell the story. Caveat emptor.
I'm sure there must be some who rent from Fox without issue, but we don't seem to hear from them. Let us know how your rental goes.
You will certainly have a story to tell when it is over. I would book something else straight away.
I'm sorry you didn't ask this before you booked. A quick google search "Fox car rental Denver International Airport reviews" brought up this and others - http://www.yelp.com/biz/fox-rent-a-car-denver-2
Try it for yourself and see what you'll find, lots of negative reviews.
We've used them multiple times in San Diego. It is very hit or miss. I get great deals on the rentals but you get what you pay for. The service is an inconvenience for the employees so you won't find friendly faces or help other than the basic transaction. The cars are also functioning vehicles, but nothing to write home about. In addition, if you get there & they didn't hold your reservation (yes as in the "Seinfeld" episode) you must shuttle back to the airport & start over.
I just rented from Fox rental car in Denver and never will again. The customer service rep I had was extremely rude. When we said we didn't want any extras they shoved the keys toward us an sent us on our way. When we got the car it was filthy to where you couldn't even look out of the window. We asked for them to wash it and they said they didn't have time. When we checked the lot for another vehicle not so dirty there wasn't one. I will say while driving through Denver almost every car is dirty. However, when passing other rental company car lots, I didn't see any dirty cars. I do not recommend Fox rental car and I personally will never use them again.
Thank you! Very helpful. Am canceling with them.
Yeah always go with a major company for better service and less chance of an unpleasant surprise.
I've rented from Fox in Vegas and would walk from the airport to downtown before renting from them again.