If ever in the area and u want to check out the Citadel Outlets in LA.. use the free shuttle! It's pretty gd & it's free. Starts from Union Station and picks up passengers along a designated route that pretty much covers Business District & Downtown. The very knowledgeable and friendly driver Robert will give u all the tips on how to survive LA. :) Seriously they were pretty handy. Just getting a locals views on places to avoid and see... besides the normal guides etc was interesting. He gave us advice on places if we must go to actually avoid during certain times. I use common sense as always when travelling and it was gd to hear Roberts views.
For visitors in Downtown LA who is not renting a car it's a great service to utilise and support if you want to head to Citadel. It's free, timely and for the first timer in LA can be a very informative ride. Please say hi to Robert for us if he is ur driver from the "Aussies". He says he drives the bus almost all days.