stayed at the sofitel los angeles aug 5-7, 2005. we arrived at 11:30 pm to find that the hotel was undergoing MAJOR renovations. the front desk clerk said that water was going to be shut off from midnight to 5 am because of the renovations and that if we wanted to take a shower, we would have to go down to the 2nd floor. no business center (as advertised)--closed for renovations. response from front desk or concierge when asking about a serive--closed for renovations. the bell men and valets were exceeding helpful: front desk and concierge--no comment. i have stayed at sofite hotels before and they have been wonderful. the stay at the sofitel in los angeles was memorable but NOT pleasant.