Hello. Thanks to the information on this forum, I easily found the Kolbi ICE kiosk at SJO and was able to get my prepaid SIM for my iPhone 4S. I popped it in and all the settings worked instantly, I didn't need to change the APN. I can get data, text etc. Yay!
But I've been trying to activate the data package so that I'm not charged so much. The woman at the kiosk said to text 6060 with "semana" for a week of data. I keep getting these messages:
"Tu plan kolbi internet prepago no se activo inténtalo nuevamente enviando un mensaje al 6060" (Your Kolbi internet plan is not active. try again by sending a message to 6060.)
So I try to send "semana" to 6060 again and get this message:
"Hay una orden de activacion de producto para este servico. Espere por favor." (There is a product for this service activation order. Please wait.)
I've waited a few hours. Tried again, same messages. Waited overnight, tried again, same messages.
Does anyone know how to fix? Sorry for the long post.