We rented a house for our family a few months ago through Fernando at Escape Villas. The contract stated that there were 4 bedrooms in the home. When we got there we saw that there were only 3 bedrooms in the house. Fernando at Escape Villas claimed that because there was a downstairs apartment with additional bedrooms, he fulfilled his contract. However, the apartment with the additional bedrooms is a separate residence, with a separate entrance down some steep and dark stairs. This situation is unsuitable for a family with kids and one of my kids had to sleep on the sofa in the living room. Escape Villas has been unwilling to offer us a fair refund for this inconvenience.