I've just wanted to let you know about an agency that you should tell people to beware of (maybe this will help someone...)
it called "Travel Site" and it offer a shuttle to bocas del toro.
it is located just east from the mega super (or from pagalu right then left)
and the little story goes like that: we booked for 11am just the day before, and asked if it's includes a transportation up until the hostel itself in boca, as we have suite cases and it's hard to walk with them.
they said that yes, no problem.
the shuttle only went on 12 (and they told us that at 10:50...), as a matter of fact there was like 5 people that ordered the 8am shuttle and they decided to let them know in the morning that they will leave at 11 (then 12....)
when we got to bocas there was no shuttle/taxi to take us to the hotel, just a guy who waited with us for a taxi (that we paid for it...)
so that's it, I hope that other will not get lied to like they did to us.