Do not use Poas Rental Car in Liberia, Costa Rica. We called ahead of time and told them our itinerary. They recommended a car for $205. When we got there, they told us that we needed to upgrade to another car for $115. more because of the roads. We did. We didn't need to upgrade. Our car had many dings and scrapes. When we got back, they charged us for another scrape. We hadn't gotten into any bender fenders. They were extremely rude. They are not going to fix the car, but were happy to charge us for another scrape. I could not believe the service we got. The cars are a mess. I would recommend finding a different rental car agency.