I have serious complaint against Makemytrip company. They do all the fraudulent bookings on their site and I guess I am not the only victim of their this behavior.
While searching for hotels in Port Blair in Andaman for 17th and 19th Jan 2013, I came across Bamboo Cottage in Megapode Resort on this portal. Seeing it available for booking I straight away paid with my credit card on 26th OCT 2012 (2 Month and 20 Days before my intended travel) the amount for 2 night for Rs.7530.00 which was immediately charged on my credit card. Just after booking the message on portal suggests that I will get the hotel voucher in my email, which i got after few hours. My confirmation voucher number NH261202160172. This hotel vouchers says that my booking is confirmed and I need not contact hotel or makemytrip for the same.
And then to my horror I get a call from makemytrip on 9th Jan 13 morning 10.00 AM (75 days after my booking and JUST 6 days before my intended travel) that my hotel is still not booked and that they are doing everything that they can and that they will confirm to me and just hung the phone. Till time again, I have not got their any confirmation and on website the status is still waitlisted.
Now I am prepared to go to consumer court as well. I am sure I will not be the first person to do this and that they might be used to it but due to their this fraudulent behavior I have to look for any other alternatives or even to cancel my trip if I do not get a decent place to stay.
Please suggest me best way to do this. And also please warn other fellow travelers to avoid this Makemytrip portal if possible.